Frequently Asked Questions
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I do! You can find my wholesale shop on Faire
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All restock info will be available in my newsletters, don’t forget to subscribe to receive email updates! You can also follow my instagram for updates. I often take polls and ask what you’d like to see restocked so definitely let me know!
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I fulfill orders the weekend of a drop, or Wednesday the following week, and I ship them out the following days (Monday or Thursday).
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Due to the pandemic there may be a significant delay in receiving your items. Here's your best course of action:
1. Check that tracking number with cautious optimism! The USPS does their best, but sometimes scans get skipped and things can take a bit longer to arrive. Per USPS guidelines, mail will not be considered "lost" until 30 days have passed, although most will arrive within 1-2 weeks.
2. Does your tracking info say it is delivered but there is no package to be found? This is normal and is the result of parcels being scanned prematurely or out of order by USPS. It will normally arrive in the next day or two.
3. Check with your postal worker directly or with your local USPS branch - they have a LOT more power and info than I do from my little desk hundreds of miles away.
4. If all of these signs point to missing in action, just let me know! I will most often re-send your order as these things happen. Please note, I cannot refund shipping or cover the shipping costs on orders that have been returned to sender or were the result of any error made while inputting your shipping address. As someone who has ordered things to the wrong address before, I know this sucks, but I can't afford to swallow those costs. I’m just one person!
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I do, but not regularly. Please send me your inquiry, budget, and timeframe and I will let you know if I’m accepting commissions at this time! Shoot me an email: apridotstudios@gmail.com